Privacy policy

Information provided in accordance with Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 of 5 December on personal data protection and digital rights (LOPDGDD).

Data controller

  • Controller: Artes Gráficas Novograf, S.L.U., tax ID B62934138
  • Postal address: Polígono Industrial Camposol, Carril de los Canos s/n, 30006 Puente Tocinos (Murcia), Spain
  • Data protection contact: dpo@novograf.com

What data we process

Browsing this website does not require you to provide any personal data. We only process the data you voluntarily provide through the contact form or by email: full name, company, email address, telephone and the content of your message. Fields marked as required are necessary to handle your enquiry.

When you submit the form, the server also records the date and the IP address of the submission, solely to prevent abuse.

Purpose Legal basis
Handling your requests for information or quotations Consent (Art. 6.1.a GDPR) and, where applicable, pre-contractual measures (Art. 6.1.b GDPR)
Managing the subsequent business relationship Performance of a contract (Art. 6.1.b GDPR)
Preventing misuse of the form Legitimate interest of the controller (Art. 6.1.f GDPR)

We do not profile you or make automated decisions with your data.

Retention period

We keep the data from enquiries for as long as necessary to handle them and for one year afterwards. If a business relationship results, the data is kept for its duration and afterwards for the limitation periods of the applicable legal obligations.

Recipients

We do not disclose your data to third parties except where required by law. The website and email hosting provider accesses the data as a processor, with the safeguards of Article 28 GDPR, and without international transfers outside the European Economic Area unless appropriate safeguards are in place.

Social media

Novograf may have a presence on social media. When you interact with our profiles, your data is processed under the terms of each network; for data generated by that interaction, Novograf and the social network may be joint controllers.

Your rights

You may exercise free of charge your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time without affecting the lawfulness of prior processing, by writing to dpo@novograf.com or to the postal address given, and providing proof of identity. If you consider that your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Source of the data

All data we process comes directly from you.

Changes to this policy

We may update this policy to reflect regulatory or website changes. The date of the last revision appears at the top of this page.